Privacy Policy

Our Privacy Policy below describes how we collect, use, maintain, protect and disclose any personal information you provide to us through forms on our website, or when you contact us directly through phone calls or written communication regarding our services and products.


Your information

We only collect personal information such as your name, position, company name, address, telephone number, mobile number, web and email address when you provide it to us.

We will only use the data captured for specific purposes in relation to the provision of services from Integrated Ideas, or to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about.


Our website

Our Privacy Policy applies to your use of our site at www.integratedideas.co.uk and sets out the terms on which we process any personal data we collect from you or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Our website contains links to other websites. This privacy policy only applies to our website so when you link to other websites you should read their own privacy policies.

Website usage data is collected through cookies for viewing within Google Analytics.


Website Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit https://ico.org.uk/for-the-public/online/cookies/. 

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.


What we collect from you

Direct information we capture through our Contact Form on our website is your first name, last name, company name, email address and any general enquiry details you wish to enter.

Your consent is given for us to store this personal information which will only be used for direct return communication purposes.

If the check box is ticked for signing up to our email newsletter then we may also use your details to send you useful hints and tips as well as details about relevant services we provide and general updates about our company.

In this case your collected data (name, company and email address) will be imported into our CRM system, and also into a third-party email marketing system which is run and managed by an international organisation in a third country which is outside of the European Economic Area.


Project documentation

For clients who have projects with us, we shall need to ask for and retain certain data in order to communicate with you about the project. This data is stored both in our in-house CRM and external invoicing systems (the latter of which is outside of the EEA).


WHOIS records

We register domain names on behalf of clients, therefore we shall need to request specific information about the legal owner/entity for entry into the registries.


Reason for storing your data

The personal information we hold is for legitimate interests only. This includes carrying out our obligations arising from contracts entered into, the provision of services under that contract, to provide information about or changes to our products and services and other useful information we feel you may find interesting and is related to our relationship with you.


Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.


Your rights

You have the legal right to request that we remove your personal information at any time, ie withdraw consent. We will happily fulfil this request following written confirmation. Any data we hold for you which is inaccurate we will correct once notified. For all marketing email communication, the option to unsubscribe from further communication will always be made available.

Your data is only accessible to those who need it to perform their role within Integrated Ideas.


Protecting your data

Our own website has an active SSL certificate, so all information entered into the contact form is encrypted whilst being sent to us over HTTPS.

We also have an active SSL certificate which covers all of our clients' development sites and content management systems.

All other data is encrypted where possible.

We have specific hosting solutions in place and the third parties we use are abiding to the GDPR.


Complaints

We treat all data, especially personal data with the greatest of respect and privacy. If for any reason you feel that we are using the information inappropriately or unfairly or are misleading in our description of use, then we urge you to get in touch with us using the details below for the DPCO Officer.

Concerns may also be passed to the supervisory authority in the UK, the Information Commissioners Office link to https://ico.org.uk/concerns/ 

Data retention period and disposal

Personal data is only retained for the time deemed necessary, ie. for the duration of the business contract, after which it is retained for a period of 1 year and then permanently deleted.

If it is thought beneficial and can be stored for legitimate purposes, ie. for the continued communication about our company and services, your data will remain on our systems for general communication purposes.


Changes to the information

We regularly review and, where necessary, update our privacy information.

We reserve the right to vary this Privacy Policy and any changes will become effective as soon as they are posted on this website. If we plan to use personal data for a new purpose, we will communicate the changes to individuals before starting any new processing.

Your continued use of this website constitutes your agreement to all such changes.


How to contact us

If you would like further information about our privacy policy or wish to discuss your own data we hold, you can contact us through the details below:

Data Privacy Compliance Officer
Integrated Ideas Agency Ltd
Marine House
Tide Mill Way
Woodbridge
Suffolk
IP12 1AP

dpco@integratedideas.co.uk


Information about us

Integrated Ideas Agency Limited
Registered Office:
The Blue Farmhouse 
86-90 Cumberland Street 
Woodbridge 
Suffolk 
IP12 4AE

Registered in England no. 08734865
VAT no: 182 4826 90
Information Commissioner's Office registration reference: ZA080590

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